FREQUENTLY ASKED QUESTIONS (FAQ)
Limos8 Limousine Company has been delivering premium transportation service in all major cities in Europe, Middle East and USA for years. To make your limousine experience go as smoothly as possible, we have listed the most common questions we are asked about booking and travelling. However, if there is a specific question which is not listed here, please do not hesitate to contact us by phone at +4589881424, +498938037826, +34931816364, +18557274835 or +442030516803 or email us: firstname.lastname@example.org.
Who do we contact for the airport pickup?
Normally, our chauffeurs wait at the arrival terminal with a name board. The chauffeurÂ´s name and mobile phone number are sent by email at least a day prior to the service. However, if you want to be met elsewhere at the airport, please call the chauffeur directly or call our operators at +4589881424, +498938037826, +34931816364, +18557274835 or +442030516803 and present your confirmation number to our operator. Your chauffeur will be directed to the confirmed location.
What is meet-and-greet service?
The Limos8Â´s chauffeur greets passengers inside the airport, waiting just outside the arrival terminal, with a sign displaying the passengerâ€™s name. For cruise ports, bus terminals and other public transportation ports, your chauffeur will wait in the nearest designated passenger pickup area. The chauffeur holding a name board will wait for you outside their vehicle.
Is there a fee for meet-and-greet service?
Limos8 charges no additional fee for meet-and-greet service.
What happens if my flight is delayed?
We closely monitor all flights arriving at the airports. As the estimated arrival time for your flight approaches, our operators react and instruct the chauffeur accordingly. You do not need to call us if your flight is delayed.
What forms of payment are accepted?
All major credit cards are accepted for payment. Bank invoice and cash as payment methods are also possible. To find out more, please contact us by phone at +4589881424, +498938037826, +34931816364, +18557274835 or +442030516803 or email us: email@example.com.
When are payments due for services?
The payment is executed the moment the service is booked.
Can I set up a direct billing account?
Yes. Please contact our accounting department at +4589881424, +498938037826, +34931816364, +18557274835 or +442030516803 for details and to request an application.
Are pets allowed inside vehicles?
Yes, small pets contained in a carrier or carried on the ownerâ€™s lap are allowed. The pet carrier is subject to a charge.
Is there a charge if I need to make a stop?
The additional stops are charged per stop (the maximum duration of 10 minutes per stop).
Is there a fee for waiting periods?
Yes, unscheduled waiting time is charged.
What is the minimum time required to make a reservation?
Online reservations should be requested 24 hours prior to your scheduled transportation to confirm the availability. Scheduling by phone requires a minimum of 4-hour notice.
How long does the driver wait for inbound airport passengers?
The driver will wait for the passengers for 30 minutes without additional charge.
What is the maximum luggage capacity?
Please check our passenger and luggage limits for each vehicle class presented on our online fleet presentation.
If the passenger/luggage count exceeds the limits, you will need to upgrade the vehicle type or reserve an additional vehicle. This will result in extra charges, so please select the vehicle accordingly.
To ensure a safe and comfortable ride, please inform us if you are traveling with any irregular luggage sizes or packages at the time the reservations are requested.
Generally, vehicle luggage space is designed to accommodate 1 piece of medium-sized luggage per customer. Please note our stretch limousines accommodate 8 small carry-on (cabin) bags only.
Is smoking allowed?
No, smoking is not allowed in our vehicles.
What is your cancellation policy?
Cancellation notices are required 48 hours prior to the scheduled reservation to avoid penalties.